Tag Archives: methodology

Being a packrat finally pays off after 16 years

I admit it… I’m not very good at throwing things away.  Ever since I left college 16 years ago, I have a hard time parting with anything that I think might be useful again some day. If you walk around … Continue reading

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Word to the wise: pick a child’s lovey based on your ability to see it in the dark

Like all good parents, we started manipulating our children when they were just newborns. For each of our kids, we introduced them to a lovey when they were just a few months old.  They became so used to having these … Continue reading

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Abandoning my networking rolodex and relying entirely on LinkedIn

My company is in the process of being acquired by IBM, and while this has many positives, it means that we will all be switching from Microsoft Outlook over to Lotus Notes.  This feels a little bit like switching from … Continue reading

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If you never incur overage charges, you may be on the wrong mobile plan

Long ago, I did some research and switched us to a $15/month 200MB data plan from AT&T.  I had determined that neither of us ever exceeded 150MB (usually closer to 100MB), so it was an easy decision to switch from … Continue reading

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A Root Cause Analysis for a child’s skinned knee

At various points in my career as a software architect at companies providing SaaS (software-as-a-service) offerings, I have found myself helping to write up a Root Cause Analysis (RCA) document in the event of an unexpected system issue, such as … Continue reading

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A microwave needs just one button, so don’t over-engineer your interface

For several years, I was very puzzled by one of the microwaves in our office’s cafeteria.  It had just two buttons: “Start” and “Cancel”. Each time I wanted to use it, I sat there baffled, wondering how I was supposed … Continue reading

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Would I have been better off with the service plan?

We just had to have one of the sump pumps in our basement replaced.  This is probably just bad luck, but you could make a good argument that I brought this on myself.  When Hurricane Irene passed through New England, … Continue reading

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Hoping for good Car-ma after a fender-bender

While picking up groceries on my lunch break today, I had a minor fender-bender.  I was backing out, and it turns out another car on the opposite side a few spaces down started backing out shortly after I did.  I … Continue reading

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Applying “Once is happenstance, twice is coincidence, three times is enemy action” to troubleshooting

Ian Fleming’s Goldfinger said, “Once is happenstance.  Twice is coincidence.  Three times is enemy action.”  While managing web applications is not nearly as exciting as international spy thrillers, I often find myself thinking of the phrase when trying to debug … Continue reading

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