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Tag Archives: customer service
If you travel frequently, take a look at Arro app for taxis
I find myself traveling down to New York from my home base of Boston at least once a month. While I generally aim for taking the subway and Amtrak, there are a lot of times I find myself in a … Continue reading
Posted in Uncategorized
Tagged customer service, location services, mobile, shortcuts, travel
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Speed up customer service by using Twitter instead of calling on the phone
Last weekend, I was booked on a Southwest flight from Boston to Nashville for a series of work meetings. Most of the Northeast had been crippled by a winter storm, but both Boston and Nashville just received glancing blows. My flight … Continue reading
How Twitter saved my credit card
Once again, staying active on Twitter has paid off. This time, it saved my credit card. For a few days between Christmas and New Year’s, my wife and I took a short trip to New York City while the kids … Continue reading
Answered: How long does it take AT&T to ship an iPhone?
How long does it take AT&T to ship an iPhone? Nobody knows. Not even AT&T, as it turns out. Since I am an early adopter without the patience to go standing in line at an Apple retail store, I decided … Continue reading
Posted in Uncategorized
Tagged customer service, e-commerce, home technology, iPhone, wireless
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An auto body shop that makes house calls
As I was walking back to my car Thursday evening in the Whole Foods parking lot, a person pulled up beside me and said, “Hey, do you want to fix that big dent in your bumper? I could take that … Continue reading
Shortcut: convert pre-paid credit cards to Amazon gift certificates for easy spending
Pre-paid credit cards sound good, but they are really quite a hassle. These are often given as a gift or a reward that comes in the form of a one-use credit card. It has already been loaded with a specific … Continue reading
Posted in Uncategorized
Tagged amazon, customer service, personal finance, shortcuts
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The great thing about a hyphenated name is that you are easy to find on Google
My wife and I just celebrated our 15th anniversary a few days ago. When we got married, I changed my name from “Jeremy Rothman” to “Jeremy Rothman-Shore.” I had never specifically wanted a hyphenated name, but it was important to … Continue reading
Posted in Uncategorized
Tagged customer service, family, methodology, npr, privacy, social media
1 Comment
When traveling with kids, renting a car using Hertz Gold is a must
We just returned from a trip to the California with our two kids, ages 3 and 5. Flying with kids is never easy, but for the for the first time, it wasn’t difficult, either. Their attention spans are now long … Continue reading
Posted in Uncategorized
Tagged customer service, family, parenting, personal finance, shortcuts, travel
2 Comments
Underwriting on NPR finally pays off for Ally Bank – I’m dumping E-Trade Bank and opening an account
Since today is Valentine’s Day, it’s appropriate that I am making a big relationship change – I’m dumping my old bank and opening an account with Ally. Ally has been chasing me for years now. I’m a huge NPR podcast … Continue reading
Answered: How long does it take an Apple Store order to move from “Preparing for Shipment” to “Shipped”?
At last! My iPad Mini has been shipped! A few weeks ago I ordered an iPad Mini. We already have two iPads, but we also have two kids, so I hardly ever get to use them – this one will … Continue reading
Jeremy Rothman-Shore Blog 